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Brand Atlas bills through Stripe. Payment is by credit or debit card on monthly tiers; bank transfer is available on annual plans for invoices over $1,000.

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Currency

All prices are in US Dollars (USD). Invoices are issued in USD. Local taxes are added where required by law (see Tax handling).

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Supported payment methods

Monthly plans.
  • Visa, Mastercard, American Express
  • Apple Pay and Google Pay (via the payment screen)
Annual plans.
  • All of the above
  • Bank transfer (SWIFT) on invoices over $1,000
Cryptocurrency is not currently supported. PayPal is not currently supported.

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How billing dates work

  • Monthly plans. Billed on the day the subscription started, every month. If the day does not exist in a month (the 31st in February), the charge is on the last day of that month.
  • Annual plans. Billed once a year on the day the subscription started.
A failed payment triggers an immediate retry, then a second retry after 24 hours, then a third after 72 hours. After three failures, the subscription enters a 14-day grace period during which the atlas remains active and the brand owner is notified daily. After the grace period ends without resolution, the subscription pauses and the atlas becomes read-only until payment is restored.

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Accessing invoices

Open Settings → Billing → Invoices. Every past invoice is listed with date, amount, status, and a download link. Invoices include:
  • Your billing name and address.
  • Brand Atlas’s billing details and VAT/TRN where applicable.
  • The line items for the period.
  • The total in USD and (where applicable) the local-currency equivalent at the conversion rate Stripe used.
PDFs of each invoice are downloadable from the same screen.

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Updating payment method

Open Settings → Billing → Payment method. Replace the current card with a new one. The change takes effect immediately; the next charge will use the new card.

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Updating billing address

Open Settings → Billing → Billing details. Edit the company name, billing address, VAT or TRN number, and contact email. The next invoice issued will use the updated details. Past invoices are not retroactively amended; if you need a corrected invoice for a prior period, write to billing@brandatlas.pro.

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Tax handling

Tax is added to the invoice where required by law in the customer’s jurisdiction. Brand Atlas is operated from the United Arab Emirates, where VAT applies at 5% on customers in the UAE. For customers outside the UAE, tax handling depends on local rules:
  • EU customers. VAT is reverse-charged for B2B customers with a valid VAT number; otherwise it is added at the customer’s local rate.
  • UK customers. VAT is reverse-charged for B2B customers with a valid VAT number; otherwise it is added at the UK rate.
  • US customers. Sales tax is added where Brand Atlas has a nexus and the law requires.
  • Other jurisdictions. Local tax is added where required.
Enter your VAT number, GST number, or TRN in Settings → Billing → Billing details to ensure the correct treatment.

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Refunds

See Refund Policy for the formal terms. The summary:
  • Monthly plans. Non-refundable. A cancelled monthly plan continues until the end of the current period.
  • Annual plans. A prorated refund is available within 30 days of payment. After 30 days, the annual plan continues until the end of the period and is non-refundable.
  • Disputed charges. Write to billing@brandatlas.pro before raising a chargeback. Most cases are resolved within five working days.

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Pausing or cancelling

See Cancelling and exporting for the full options.

Annual vs monthly

The pricing trade-off.

Upgrading and downgrading

Tier changes.

Refund Policy

The formal terms.