What lives here
A complete Strategy section has five blocks, each a short, direct statement:- Mission. What the company exists to do, in one sentence. Not a tagline. The animating purpose.
- Audience. Who the brand is for, named specifically. Includes both the customer-facing audience and any internal audience the brand serves (employees, investors, partners). Where useful, a primary and a secondary audience are distinguished.
- Positioning. What the brand stands for that other brands in the same category do not. The frame the brand chooses for itself, with the reasoning behind the frame.
- The work the brand is for. The kinds of work, output, and behaviour the brand is built to enable and to refuse. The statement that resolves the most disagreements: “this is the work we are for; this is the work we are not for.”
- Strategic guardrails. A short list of decisions the brand has already made, against which future decisions are tested. Useful for new team members and for moments of pressure.
Who edits this section
The brand owner, usually alone or with senior input. The Strategy section changes the least often of any standard section and is the most consequential when it does change. Editors rarely have Strategy edit rights. MadeBy_ may co-edit Strategy during a brand evolution project; the brand owner signs off. Team members do not edit. They raise Update Requests rarely; when they do, it is usually to clarify a contradiction they have spotted between the strategy and something elsewhere in the atlas.What team members see
A short, scannable page. No imagery; no technical specifications; no templates. The team is asked to read it once when they join and to come back to it when they hit a decision the rest of the atlas does not answer. Search returns the strategy as a top result for any related query.How this section changes
Strategy changes for three reasons:- The company changes. A pivot, an acquisition, a market expansion, a strategic refresh. The brand owner reauthors with senior input.
- A contradiction emerges. Something the team is doing contradicts the strategy; either the activity changes or the strategy does. The strategy edit happens explicitly and is announced.
- A clarification. The strategy reads as written but ambiguity has been uncovered in practice. A line is sharpened.
Common mistakes
Five mistakes show up repeatedly in Strategy sections:- A strategy that reads like marketing copy. The mission is a tagline; the positioning is a slogan. The section is unusable internally. Write for the team, not the market.
- An audience defined too broadly. “Anyone interested in our category” tells the team nothing. Specificity is what makes the audience useful: name the person, the role, the situation.
- No “work the brand is not for” block. What the brand refuses is more useful to the team than what it embraces. Most strategies say what they are for; few say what they are against. Say both.
- A strategy that is never referenced. Indication that the section is written for an external audience rather than the team. Rewrite for the team and the references will follow.
- No update cadence. The strategy was written at brand birth and never revisited. By year three it no longer matches the company. Review at least annually, even if the conclusion is “no change.”
Related pages
Voice
Strategy made audible.
Brand authorship
Who decides.
Brand evolution and maintenance
When strategy changes.